Shipping Policy

All customers who place orders and fulfill payment obligations will receive confirmation of payment and shipment tracking invoice. Orders require 48hrs. to process. Orders may take 14days to be delivered. Deliveries may be shipped through various licensed courier service providers; therefore, delivery times may vary. Our aim is to get products delivered to our customers within 7 days. Orders shipped to apartments, suits and PO Boxes are responsible for packages that have confirmed delivery. Please check with your apartment or condo office for mail receiving procedures to ensure that larger packages are held in parcel delivery lockers. The parcel delivery locker pilot was implemented in February 2012, providing customers with a free alternative to use 24 hours a day for parcel shipment and receipt. Traditionally, when a parcel does not fit into a customer's mailbox, a letter carrier will attempt to deliver it to the customer's door. Free shipping for exchanges. Customers is responsible for shipping fees for returned items.